Service for sustainable success

NEUERO – Always by your side

A NEUERO employee stands in good spirits in front of an open delivery van.
Two NEUERO employees stand in front of spare parts boxes and smile at the camera.
A NEUERO employee transports a machine part using a forklift.

Precisely engineered – used worldwide.

We ensure a safe, On-time installation of your system – competent, efficient and directly on site.

Professional installation is the foundation for a permanently reliable system. Our experienced service technicians worldwide take responsibility for the installation of your NEUERO system – from the first component to final commissioning. Structured processes and many years of practical experience ensure fast, safe, and precise implementation. Upon request, we can also seamlessly integrate existing systems into your new conveying solution. 

The result: A fully operational system that runs smoothly from day one and is precisely tailored to your local conditions.

Service & Maintenance
Reliability begins with prevention

Individual maintenance concepts ensure the Longevity of your system and hold Minimize downtime.

Predictive maintenance is key to high system availability and long-term investment security. Upon request, we offer customized maintenance plans tailored to the operating time, location, and material requirements of your system. Whether it's inspection, maintenance, or preventative replacement – ​​our service personnel ensure your systems are optimally maintained and breakdowns are prevented from occurring in the first place.

A long aisle of a warehouse with high shelves on each side, filled with spare parts.

Spare parts

Fast, original, and perfectly fitting – with our OEM spare parts, you ensure the long-term reliable operation of your system. Thanks to our modern warehousing system and worldwide shipping, we deliver critical components and wear parts in the shortest possible time. This prevents downtime and maintains your operational reliability at the highest level.

A NEUERO employee sits smiling in front of a computer workstation.

Remote Maintenance

With our digital remote maintenance, we are available to you at any time – regardless of the location of your system. Our experts access the system via remote connection, perform real-time diagnostics, adjust parameters, or support your technicians in troubleshooting. This saves time, reduces costs, and significantly increases the availability of your conveyor technology.

We are here for you!

Do you need spare parts for an existing system? Do you want to upgrade your system? Do you need advice on an existing system?

service@neuero.de

A group of NEUERO employees look together at a 3D product model that is projected onto the wall of a conference room.

Training & Instruction

We get your team ready for businessOur practical training courses and individual briefings cover all relevant functions, safety regulations, and maintenance procedures for your NEUERO conveyor system. Whether for operators, maintenance personnel, or managers – we ensure that every step is second nature and that your system can be operated efficiently and safely from the start.

Conversion & Retrofit
Modernize existing systems – sustainably increase performance, efficiency and lifespan.

Even proven systems can deliver more: Targeted modifications and retrofit solutions ensure NEUERO Industrial Technology We ensure that your systems remain state-of-the-art in terms of technology, energy efficiency, and operation. We modernize existing conveyor systems, increase their performance, and adapt them to new materials, environmental regulations, or capacity requirements.

Whether it's replacing individual components, performing complete functional upgrades, or providing spare parts for different third-party products – we analyze your system in detail and develop a retrofit concept that reduces downtime and secures your investment in the long term.

Before/after image of the conversion and modernization of an existing loading/unloading system.

Conversion of an "old" plant

  • Upgrade to the latest NEUERO Turbo Blower technology
  • Modernization of the complete switchgear
  • Replacement of wear components
  • Conclusion: Lower power requirements with higher delivery capacity
Before/after picture showing the replacement of an old rotary lobe blower with a NEUERO Turbo blower.

Upgrade to NEUERO Turbo blower

  • Replacing an old rotary lobe blower
  • Installation of a new NEUERO turbo blower including the latest control technology
  • Conclusion: Improved energy efficiency per ton of material conveyed, optimized blower control, rapid amortization due to lower power requirements
Newly installed NEUERO boom on a third-party system.

Replacement of a horizontal boom

  • Irreparable defect in a boom system of a third-party manufacturer
  • Urgent action is needed to restore plant operations as quickly as possible.
Before/after picture showing the replacement of an old rotary lobe blower with a NEUERO Turbo blower.

Upgrade to NEUERO Turbo blower

  • Replacement of the existing rotary lobe blower
  • Installation of a new NEUERO turbo blower including state-of-the-art control and regulation technology
  • Conclusion: Significantly increased energy efficiency per ton of material conveyed, more precise and demand-based blower control, and rapid amortization due to reduced power requirements.

FAQ
Key facts at a glance

Information on maintenance, inspections, commissioning, spare parts, modernization, etc.

Yes, please feel free to contact us for retrofit offers, conversions, digitization and automation.

For maximum performance and energy-efficient processes, we recommend regular system checks. Thanks to our continuous development, you benefit from sustainably optimized systems and measurable savings.

  • Contact information of the requester: email address, postal/shipping address, tax ID number (if applicable).
  • Information about the machine for which the parts are intended: Customer, machine number
  • Clear information about the requested parts: If known, the part number,
  • If available, photos: min. 2 per part, one close-up that clearly shows the part, one from further away that shows the installation location.
  • If available, photos of the part's nameplate.